Vinay Panwar
Modern Workplace Architect Microsoft Teams
- Role
- Uc Consultant at HCLTech
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Vinay Panwar
B. Tech (C.Sc) professional with 14+ years of experience in Telecom. Key Skills Knowledge of Ribbon/Sonus SBCs, AudioCodes, Skype for Business, Polycom and Avaya call center environment and technologies. Microsoft Teams Direct Routing Expertise in independently configuring and managing complete Ribbon/Sonus applications. Excellent Hands on and troubleshooting skills for issues related to Ribbon/Sonus SBCs 1k and 2k. Outstanding ability to analyze Call Routing and Problems Working Knowledge on Polycom IP phones and Analog phones Expertise in number porting with various telecom providers. Experience with network traffic tools (e.g. LX logs, Wireshark, syslog viewer, Snooper, etc.). Sound understanding of VoIP services like GSIP and SIP signaling protocol. Proficient in Direct Routing with Microsoft TEAMS Design, Planning and configuration of Skype and Exchange UM dial plans. Helpdesk call handling solutions (such as Team Ring, Response Group Service) Troubleshooting Skype Conferencing, call quality, desktop and application sharing issues. Skype high availability and disaster recovery. Skype/Lync troubleshooting knowledge and experience on tools like snooper, netmon, wireshark, ocslogger etc. Job Responsibilities Create all kind of design documents and diagram based on - Information gathered through an on-site voice engineer - Determined by general design decisions. Ensure completeness of technical surveys, filled out by customers Implementing Direct Routing for MS Teams. Understand the usage and implementation scenarios for deploying the SBC applications Describe various external call flow scenarios Provision the Ribbon/Sonus SBC for call routing Perform operational tasks including software installations, system configurations, backup and restore Conduct general troubleshooting tasks include reading and managing event logs, debugging methodologies, use the packet capture tools Propose design alternatives with Pros and Cons Configure Skype for Business, Ribbon/Sonus SBCs and analog gateways based on approved design Design and configure Skype for Business dial plans. Design and configure Skype for Business infrastructure for a site i.e. voice policies, voice routes, Response groups Describe required changes on the PBX side for coexistence scenarios Functionality tests of configured scenarios Designing and configuring infrastructure for phone devices (Skype/Lync Phone Edition, Polycom VVX Phones etc)
Experience
Uc Consultant
Oct 2021 — Present · IN
Education
Dronacharya College of Engineering
Bachelor's degree, Computer Science
2004 — 2008
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