Vinay N Raj

About Vinay N Raj

Order Management Operations Management Customer Service Inventory Management Demand Planning Procurement & Sourcing Supply Chain Management Analytics

Experience

1. Business Analyst Om

   Genpact

   Dec 2011 — Present · Bangalore, IN

   Fulfilling Customer Service for Aero Energy Process End to end fulfillment of Customer Orders from Order receipt,validation & processing into ERP (Oracle 11i ) Co-ordination with various stake holders for order fulfillment Co-ordinations for pricing & part setup in ERP Recommend spare parts lists to customers Create quotes for sales teams for bidding Close collaboration with customers to ensure smooth flow of orders & customer satisfaction by fulfillment of orders on committed time Co-ordination with sales for the smooth execution of Orders on time Responsible for day to day escalations & resolving them on time Creation, Maintenance & Delivery of Analytical reports, Dash Boards, Business reviews of various business units to Senior Management for Decision Making. Reduction in Turnaround time with various process improvements Well verse with Oracle 11i Module (OM & MM

Education

• Visvesvaraya Technological University

  BE

  2003 — 2007

Skills

• Six Sigma
• Sales
• Management
• Finance
• Operations Management
• Erp
• Project Management
• Vendor Management
• Lean Thinking
• Screening
• Business Process Improvement
• Materials Management
• Supply Chain Management
• Oracle
• Manufacturing
• Customer Satisfaction
• Service Delivery
• Process Improvement
• Team Management
• Time Management
• Strategy
• Procurement
• Leadership
• Order Management