Vinay Kumar Nair
Senior Analyst Workforce Management In Airbnb
- Role
- Senior Analyst Workforce Management at Airbnb
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
Human ResourcesView LinkedIn profile
About Vinay Kumar Nair
14 Years of overall experience, currently working as Senior Analyst, Workforce Management…
Experience
Senior Analyst Workforce Management
Jan 2019 — Present · IN
Education
GBSSS, NO.1 C-Block, Janak Puri, New Delhi-110058
Humanities
1995 — 2002
New Delhi
Bachelor of Arts (BA)
2002 — 2007
Skills
- Copc
- Process Migration
- Service-Level Agreements (Sla)
- Outsourcing
- Call Center
- Technical Support
- Real Time Adherance
- Customer Support
- Customer Service
- Sla
- Process Management
- Customer Satisfaction
- Team Management
- Workforce Management
- Transition Management
- Incident Management
- Service Delivery
- Vendor Management
- Bpo
- Soft Skills
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