Vinay Kumar
ServiceNow Developer|| CSA || CAD ||
- Role
- Servicenow Developer at Erie Insurance Group
- Location
- Erie, PA, US
- LinkedIn followers
- 500 followers
About Vinay Kumar
ServiceNow professional with over 9 years of experience, I offer expertise in developing, administering, and implementing ServiceNow solutions tailored to enterprise needs. My background encompasses cross-functional proficiency in Enterprise Service Management and IT Infrastructure support, with a focus on IT Service Management (ITSM), IT Operations Management (ITOM), Configuration Management Database (CMDB) administration, IT Asset Management (ITAM), and Governance, Risk, and Compliance / Integrated Risk Management (GRC/IRM).I possess hands-on experience in software and hardware asset management, data integration, and workflow design within the ServiceNow platform. My track record includes successful collaboration with stakeholders to optimize processes, enhance service delivery, and ensure compliance with frameworks such as ITIL, ISO 27001, and SOX. With a commitment to driving efficiency and improving user experience, I bring valuable skills in Access Control management, change workflow configuration, and continuous improvement initiatives. My expertise makes me a valuable asset in delivering impactful solutions and driving organizational success within the realm of ServiceNow technology and enterprise risk management.
Experience
Servicenow Developer
Jan 2026 — Present · Erie, PA, US
Education
Kakatiya University, Warangal
Bachelor of Technology - BTech, Computer Science
Campbellsville University
Master's degree, Computer and Information Sciences and Support Services
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