Vinay K R

About Vinay K R

With over 20 years of experience in the IT-enabled services (ITeS) industry, including…

Experience

1. Associate Manager India Messaging

   Commvault

   Jul 2020 — Present · IN

   Oversee a team of 20 highly skilled technical specialists, who assist enterprise customers with respect to technologies such as Data backup, Restoration, Replication, Archiving, Disaster Recovery and Software Virtualization, using Commvault suit. Developing and implementing effective strategies that align with business goals and objectives, while also adapting to changing market conditions and emerging trends. Building and managing high-performing teams, fostering collaboration, communication, and trust, while also providing mentorship and coaching to team members. Developing and implementing performance management processes, providing feedback, and coaching to team members, and implementing recognition and rewards programs to drive employee engagement and retention. Developing and executing talent acquisition and retention strategies, ensuring the organization has the right people with the right skills, and promoting a positive employer brand. Building and maintaining strong relationships with internal and external stakeholders, including clients, vendors, and partners, to drive business growth and achieve shared goals. Analysing complex issues, identifying root causes, and developing effective solutions that mitigate risk and drive organizational success. Driving a culture of continuous improvement and innovation, encouraging creative thinking, and exploring new technologies and strategies to enhance organizational performance. Focusing on customer satisfaction and implementing customer-centric processes and strategies, including developing customer service standards and guidelines, monitoring customer feedback, and developing and implementing improvement plans. Using data-driven insights to inform business decisions, monitoring key performance indicators, and driving data-driven process improvements.

Education

• B. E. {Electronics & Communication} in the year 2003 from “K S Institute of Technology”, Bangalore

  Bachelor of Engineering (B.E.), Electronics & Communication

  1999 — 2003

• M. B. A {Marketing & Human Resource} in the year 2009 from “Sikkim Manipal University”, Bangalore

  Master of Business Administration (M.B.A.), Marketing & Human Resource

  2007 — 2009