Vinay Bhagtani
Technical Analyst @ORACLE FINANCIAL SERVICES SOFTWARE LIMITED
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WORK HISTORY
Technical Analyst @ORACLE FINANCIAL SERVICES SOFTWARE LIMITED
Mumbai, IN
o Led OBDX implementations and provided support to UK and UAE clients.o Utilized Flexcube, Oracle Database, Weblogic, OBDX, RESTful Web Services, Core Java, OJET, and Tortoise SVN to improve client systems.o Managed Service Requests on My Oracle Support, offering solutions through code fixes and queries for high-tier accounts.o Engaged in customer calls to provide immediate solutions as per customer requirements.o Developed knowledge management resources for customers, facilitating future reference and solution efficiency.o Generated monthly CXO reports for top clients using MS Excel, highlighting key metrics and achievements.
EDUCATION
Vivekanand Education Society's Institute Of Technology
Bachelor of Engineering - BE
ABOUT VINAY BHAGTANI
An experienced IT professional with a strong background in Oracle Banking Digital Experience(OBDx) implementations, having provided extensive support to clients in the UK and UAE. My expertise spans technologies such as Flexcube, Oracle Database, Weblogic, OBDX, RESTful Web Services, Postman, Core Java, OJET, and Tortoise SVN. Successfully managed My Oracle Support, delivering comprehensive code and query fixes for service requests while handling top-tier accounts. Consistent in delivering timely and effective solutions, exceeding client expectations, and providing immediate, customized resolutions during customer calls. Additionally, developed knowledge management resources to streamline future issue resolutions and generate monthly CXO reports for key clients using MS Excel. Always interested to learn new technologies.
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