Vivek Mishra

Customer Success Professional Data Cloud Evangelist Technology Leader @Snowflake

Plano, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2019 — Present

Customer Success Professional Data Cloud Evangelist Technology Leader @Snowflake

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Dallas, TX, US

As a Customer Success Professional at Snowflake, Vivek takes great pride in providing exceptional customer experiences and ensuring customer satisfaction through his deep understanding of Snowflake features and technical expertise.Manages escalations and expectations, ensuring that customer needs are met promptly and efficiently.Contributes to the development of customer success strategies and supports the customer success team.Serves as a data, technology, and Snowflake evangelist, promoting the company\'s products and services.

EDUCATION

N/A

National Institute of Technology, Tiruchirappalli

Bachelor of Engineering (B.E.), Computer Science

SKILLS

UnixPl/SqlSoftware Project ManagementJavaAgile MethodologiesJava Enterprise EditionSoaSdlcData WarehousingUnix Shell ScriptingRequirements AnalysisWeb ServicesCrmDatabasesSpringSolution ArchitectureJspHadoopBig DataData ModelingData ArchitectsData GovernanceData SecurityDatabase DesignCassandraMongodbMetadata ManagementOracleIntegrationShell ScriptingCustomer Relationship Management (Crm)Software Development Life Cycle (Sdlc)

ABOUT VIVEK MISHRA

I help enterprises transform complexity into clarity — through intelligent architecture, disciplined delivery, data-centric thinking, and GenAI-native design. My career spans global brands like Apple and Snowflake, high-stakes performance engineering, and full-stack AI platform delivery at scale.At the core, I specialize in aligning — navigating data ecosystems, program governance, and GTM enablement to build systems that are scalable, resilient, and business-aware.In recent years, I’ve led platform engineering across AI-driven recruitment intelligence, real-time crowd management, and mobile-based computer vision — managing delivery across distributed, cross-functional teams while contributing hands-on to architecture, design, and implementation.My background in (Oracle, Snowflake) is complemented by fluency in cloud-native stacks and applied AI. I’ve worked hands-on across: • /: PI Planning, ARTs, WSJF, estimation frameworks, team velocity coaching, backlog grooming, stakeholder alignment • : Spring Boot, Python, Node.js, React, Flutter, GraphQL, REST, microservices, API-first systems • & : Snowflake (RBAC, tuning, data sharing), Oracle PL/SQL (AWR, MVs, partitioning), MongoDB, SQLite, MySQL • & : Langchain, OpenAI, LLM orchestration, NLP pipelines, YOLOv8, TensorFlow, mobile CV inference • & : AWS (Lambda, Glue, RDS, CloudWatch), CI/CD (Jenkins, GitHub Actions), Docker, Kubernetes, TerraformI’ve scaled agile delivery across +, mentored engineers, designers, and scientists across geographies, and worked in highly diverse, multi-timezone environments. My roles have often extended into, digital transformation, data insights & data driven decisions — guiding stakeholders through digital and agile transformation programs while ensuring architectural integrity.A deeper view of project work is detailed in the Projects section.I thrive where systems, people, and purpose converge — and enjoy building what’s not just possible, but meaningful.

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