Vimal Mistry

Service Director @Sodexo

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Service Director @Sodexo

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London, GB

EDUCATION

2003 — 2007

Sheffield Hallam University

Information Engineering with Business, Information Technology

2014 — 2014

ITIL v3 foundation

Itil foundation v3, Information Technology

SKILLS

Service NowManagementIT OperationsIT TransformationService ManagementService DeskRemote DesktopItilService ImprovementSlaItil CertifiedTransition ManagementBmc RemedyIT OutsourcingMajor Incident ManagementService DeliveryIT Service ManagementProblem ManagementIncident ManagementActive DirectorySiamItil V3 Foundations Certified

ABOUT VIMAL MISTRY

A proven IT professional, with over 18+ years’ experience within both the Public and Private IT sectors.I have an extensive background in several Service Operations, Project Management and Technical Support roles which have been performed at various levels of seniority. This experience has helped me build an excellent reputation and enhanced my key stakeholder management skills that allows me to bridge gaps between clients, technical/ service teams and 3rd party vendors. I also have the ability to balance multiple priorities, deal with ambiguity, persuade and influence decision makers to support and embrace new solutions. My flexible and “can do” attitude allows me to integrate, collaborate and coordinate within the most complex environments whilst being able to adapt and deliver quality products or services under pressure.

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Vimal Mistry — Service Director at Sodexo in London, GB | Unifers