Vimal Thanki
IT Support Operations @Next
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WORK HISTORY
IT Support Operations @Next
Leading IT support operations across Support Centre, Desktop Support, POS Control, and Total Platform Support. Ensuring efficient incident resolution and customer satisfaction. Driving service improvement through technology advancements and better ways of working.
EDUCATION
Wreake Valley Community College
GNVQ Business Studies
Loughborough College Group
AVCE Business Studies
SKILLS
ABOUT VIMAL THANKI
I am an experienced and professional people leader, who enjoys being part of, as well as leading, a successful and productive team. I am quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems.I am self-motivated with the ability to implement change and achieve commercial targets. I am also an enthusiastic individual with a keen willingness to learn, and a flexible attitude to adapt and diversify to fit any environment.Specialties: Retail management, strong leadership, lead from the front, maximise performance & efficientcy, detail & target driven, Training and developing, coaching and supporting, methodical approach
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