Vimal A

Senior Customer Success Manager | SaaS | Retention, Expansion & Customer Growth | Open to Relocation

Role: Senior Customer Success at TargetBay
Location: Chennai, TN, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Vimal A

Results-driven Senior Customer Success Manager with 11+ years of experience across SaaS, cloud, andtechnology-driven organizations. Proven track record in customer lifecycle management, onboarding,adoption, renewals, and revenue expansion across mid-market and enterprise accounts. Strong ability to partner cross-functionally with Sales, Product, and Support teams to drive retention, reduce churn, and improve customer lifetime value. Actively seeking customer success leadership opportunities in Ireland with openness to relocation and visa sponsorship.

Experience

Senior Customer Success
TargetBay
Mar 2024 — Present · US

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@targetbay.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

TargetBay

Technology, Information and Internet · 97 employees · Founded 2016 · Atlanta, Georgia, United States

TargetBay is the all-in-one marketing and customer engagement suite designed for ecommerce businesses looking to accelerate growth. Our integrated product suite empowers brands to attract, engage, and retain customers through personalized, data-driven experiences. By integrating Email & SMS Marketing, Reviews, and Rewards into a single, comprehensive solution, TargetBay streamlines your marketing efforts, reduces total cost of ownership, and delivers a central source of truth for all your customer data. Our AI-powered tools, smart segmentation, and advanced automation capabilities ensure that every interaction with your brand is personalized and impactful. TargetBay’s customer-first, partner-driven approach guarantees seamless integrations with leading ecommerce platforms and technologies, alongside a robust ecosystem of top-tier agency partners. This collaborative focus ensures that your brand remains connected, efficient, and positioned for success. Our Impact: 5B+ Emails Delivered 4M+ Product Reviews Collected 4K+ Global Customers, including: Total Tea, Elina Organics, Tinte Cosmetics 1K+ integrations Our Products: - BayEngage: Email & SMS marketing solution with advanced automations, AI-powered personalization, and best-in-class deliverability. Reach the right audience with the right message, at precisely the right time. - BayReviews: Build trust and boost sales through authentic customer feedback. Manage and syndicate reviews across major platforms like Google and Walmart.com to enhance your online reputation. - BayRewards: Drive customer loyalty and increase retention through customizable rewards programs. Incentivize customer engagement and foster a community of loyal advocates. Whether you're a growing startup or an established brand, TargetBay's flexible solutions are designed to scale with you. Our goal is to simplify the complexities of ecommerce marketing, helping businesses deliver seamless, customer-centric experiences at every touchpoint.

targetbay.com

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.