Vilma E. Burman
Director of Financial Aid | Servant Leader | Champion of Student Access & Success | Nature & Photography Enthusiast
- Role
- Director of Financial Aid at Medquest College
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
About Vilma E. Burman
I\'m a dynamic administrative leader and strategic senior manager with over 28 years of experience optimizing office operations, enhancing client experiences, and delivering impactful training in both educational and business settings. For the past 15 years in Higher Education, I\'ve specialized in financial aid administration by leading successful teams, empowering students, and providing exceptional, student-centered guidance through complex financial processes.My expertise encompasses financial management, account oversight, customer engagement and retention, comprehensive office support, and data-driven analytics and reporting. I excel in leading projects from inception to completion, ensuring timely, accurate, and successful outcomes.As a lifelong learner with diverse interests and cross-functional knowledge, I am motivated by my mission to empathetically serve others and foster environments where they experience greater fulfillment, happiness, and joy. My core strengths include rapid learning, adaptability, the ability to synthesize complex ideas, and the cultivation of strong, positive relationships. Additionally, I am fluent in both English and Spanish. ¡Mucho gusto!Outside of my professional life, you\'ll find me immersed in nature, hiking, gardening, and cooking delicious meals. I also enjoy reading great books, playing or watching sports, and capturing life\'s beautiful moments through photography.
Experience
Director of Financial Aid
May 2024 — Present
Education
Parkland High School
High School Diploma
El Paso Community College
Associate's Degree, Kinesiology
The University of Texas at El Paso
Bachelors, Multidisciplinary Studies
Skills
- Financial Aid Administration
- Adult Education
- Budgets
- Staff Development
- Leadership
- Training
- Title Iv
- Student Loans
- Student Financial Aid
- Team Leadership
- Management
- Cod
- Microsoft Excel
- Employee Training
- Payroll Processing
- Process Optimization
- Retaining Customers
- Employee Relations
- Student Recruiting
- Enrollment Management
- Student Affairs
- Process Improvement
- Supervisory Skills
- Academic Advising
- Customer Retention
- Nslds
- Customer Service
- Document Management
- Account Reconciliation
- Higher Education
- Data Analysis
- Document Review
- Fafsa
- Student Counseling
- Campusvue
- Business Process Improvement
- Accreditation
- Admissions
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