Rogelio Villarreal
ServiceNow Consultant at CareWorks Tech
- Role
- Business Analyst and Quality Assurance Consultant at Sedgwick Technology Solutions Formerly
- Location
- Powell, OH, US
- LinkedIn followers
- 500 followers
About Rogelio Villarreal
ServiceNow Implementation, SalesForce, Test Manager, Agile Test Lead, Performance Test Lead, QA Lead, Business Analyst, Software Engineer and Programmer/Analyst. Performed tasks related to Requirements Management, Test Planning, Test Strategy, Test Execution, Security Testing, Performance Testing, Testing Metrics and Defect Tracking using ServiceNow, SalesForce, ALM, Quality Center, QuickTest Pro, Load Runner and JIRA.
Experience
Business Analyst and Quality Assurance Consultant
Sedgwick Technology Solutions Formerly
Mar 2016 — Present · Dublin, OH, US
Project – Incidents, Problems, Knowledge (IPK) for Honda R&D Americas (Raymond, OH)· Worked with ServiceNow - Enterprise Service Management (ESM) team at Careworks Tech assigned to Honda R&D Americas, Inc. in projects to manage Incidents, Problems and Knowledge.· Identified new requirements for IPK team for customization of ServiceNow. · Created Behavior Driven Development (BDD) test cases to assure quality in ServiceNow customizations. · Worked with ServiceNow Fuji release to prepare and plan for upgrade to Service Now Geneva release.· Participated in ServiceNow System Administration training and got certified.in ServiceNow System Administration and ServiceNow Certified Implementation specialist.
Education
Autonomous University of Nuevo Leon (Mexico)
Bachelor of Science (B.S.), Chemical Engineering
1975 — 1980
Universidad Autónoma de Nuevo León
Bachelor's degree, Chemical Engineering
Skills
- Requirements Gathering
- Performance Testing
- Sdlc
- Salesforce
- Defect Tracking
- Quality Control
- Hp Quality Center
- Servicenow
- Business Analyst
- Business Analysis
- Requirements Analysis
- Regression Testing
- Quality Assurance
- Software Development Life Cycle (Sdlc)
- Test Planning
- Hp Alm
- Agile Methodologies
- System Testing
- Test Management
- Integration
- Defect Management
- Agile Testing
- Test Automation
- Testing
- User Acceptance Testing
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