Bruno V.
Architect @CSG
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WORK HISTORY
Architect @CSG
Toronto, ON, CA
Leading a cross-functional development team in delivering scalable, customer-centric solutions using the Singleview platform, across multiple sales channels and top-up systems- Acting as a technical interface with the customer, translating critical issues and business needs into actionable solutions and architectural designs- Designing end-to-end architecture that span the customer lifecycle, provisioning, and charging systems- Providing governance, enforcing solution delivery standards, and aligning delivery across domains to ensure architectural consistency and business alignment- Coaching and mentoring team members to foster technical growth, autonomy, and innovation, while also mentoring domain and solution architects to strengthen overall architecture practice- Driving root-cause analysis and resolution of complex L3 issues, ensuring service continuity and customer satisfaction- Guiding the transition from legacy systems to next-generation platforms, in collaboration with business and IT stakeholders- Building and enhancing monitoring dashboards and alerting systems to ensure platform stability and proactive issue detection- Developing AI/ML-based solutions to detect anomalies and shifts in traffic trends, enabling predictive insights and supporting AiOps initiatives.
EDUCATION
MIT Sloan Executive Education
AI: Implications for Business Strategy
IGTI
Agile Expert
Federal University of Technology - Parana
Post Graduation, Telecommunications, Networks Transmissions
Universidade Anhanguera São Paulo
Postgraduate Degree, Gestão ágil e desenvolvimento de software
Federal University of Technology - Parana
Graduation, Eletronics, Telecommunication
PUC
MBA, Business Administration and Management, General
ABOUT BRUNO V.
With over two decades of experience in IT and telecommunications, I currently serve as an Architect at CSG, where I lead the design and delivery of scalable, customer-focused solutions leveraging the Encompass platform. My role emphasizes cross-functional collaboration to align technical architectures with business needs, delivering seamless customer lifecycle management, provisioning, and charging systems. Acting as a key interface with clients, I ensure business challenges are translated into actionable, technically sound solutions. I am passionate about fostering innovation and technical growth within teams through mentoring and governance. My expertise spans API and microservices delivery, cloud applications, and architecture design. Previous leadership roles have honed my ability to deliver high-impact digital solutions, integrate complex systems, and streamline processes to meet strategic goals. At CSG, my mission is to drive business alignment through technical excellence and scalable architectures.
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