Vilas Reddy Chuda

About Vilas Reddy Chuda

Business & People Leader - Tryst & Safety, Customer ExperienceI believe in people; and in looking ahead (I think that’s a redoubtable formula for success with people ).I feel bringing clarity is a leader\'s primary role as clarity triggers action.My time-tested work tools are common sense, simplification, transparency, outcome-thinking and.time.I enjoy solving problems, removing bottlenecks, getting things moving.I have built many eminently successful teams & businesses from the scratch and look back in happiness to note their success outlived my tenure with them.

Experience

1. Vice President, Global Delivery Leader (Trust & Safety, Ai & Product Ops, Cs) - Hitech

   Genpact

   Oct 2024 — Present · Hyderabad, IN

   Leading a global team, spread across EU and APAC, of over 10K Genpacters, across multiple service lines including Trust & Safety, AI Operations, Product Operations and CS in the Hitech Vertical.

Education

• Sikkim Manipal University

  MBA

Skills

• Call Center
• Transition Management
• Sla
• Customer Satisfaction
• Outsourcing
• Business Process
• Operations Management
• Quality Management
• Client Relationship Building
• Performance Management
• Crm
• Profit & Loss Management
• Business Process Improvement
• Contact Centers
• Process Management
• Call Centers
• Customer Relationship Management (Crm)
• Team Management
• Service Delivery
• Business Analysis
• Process Improvement
• Business Process Outsourcing (Bpo)
• Management
• Bpo