Vilakshan Kumar
Coordination and management of facilities & services @ Deloitte USI || Service Ambassador @ CBRE SAPL - GWS || ISC2 Certified in Cybersecurity (CC)
- Role
- Service Ambassador at CBRE
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vilakshan Kumar
Dynamic professional with a proven track record at enhancing operational efficiency and…
Experience
Service Ambassador
Jun 2024 — Present · Mumbai, IN
Coordination & management of facilities & services for Deloitte USI & offering specialized support for office space reservation platform.• Elevating client satisfaction through proactive engagement & enhancing customer experience through targeted service delivery improvements.• Maintaining functionality of various facilities through diligent supervision & executing systemic adherence to regulatory guidelines.• Creating business trend analysis of the facilities to help create required improvisations to maximize revenue per sq. ft.• Analyzing needs of employees at the workplace and creating a better environment with next-gen tech and solutions for workplace improvement.• Authored a draft for a Health Manual for Ops Team to be used across all locations.• Authored a Ready Reckoner on Encouraging Innovation Culture through Innovative Thinking and Problem Solving to be used across all locations.• Analyzing hourly utilization of meeting rooms per month for various locations to achieve maximum resource utilization.• Enhancing operational efficiency & ensuring seamless operations by leveraging technical skills & effective teamwork.• Executing vibrant meetings & activities contributing to an engaging facility atmosphere & enhancing overall experience by efficiently managing client concerns & conflicts.
Education
Swami Shukdevanand High School & Junior College
HSC - 10+2, PCM-CS
SIES(Nerul) College of Arts, Science & Commerce
Bachelor of Science - BS, Information Technology
Avalon Heights International School
10, PCMB-CA-EVS
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