Vikul Mehra
India Service Delivery Lead, Pernod Ricard India Private Ltd.
- Role
- Head of Service Delivery at Pernod Ricard India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Vikul Mehra
1) Result-oriented, Skilled professional with rich experience in IT & Client service industry, Telecom, Aviation, GPS; specific to Cloud, Virtualization, Enterprise/Mission Critical IT Infrastructure setup, Sourcing Advisory2) Expertise in technical competency, Cloud and BSS transformation specific Program management & Governance, People Management, Presentations, Sourcing advisory3) Identify and document scope of projects, create work plans, assign tasks, obtain resources and conduct meetings to review progress and organize future work efforts.4) Skills in conducting various technical training sessions for enhancing the performance and quality of overall service. Awareness about the latest technology and cascading same within the organization.5) Quickly and accurately assimilates internal customer processes and nuances, suggests and/or implements more efficient alternatives.6) Professional with Architecture review/fine-tuning, project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix driven organizational structure.7) Excellent communication & interpersonal skills with proven abilities in customer relationship management & Team Management.8) Experienced in managing various international client deals and stakeholder management Specialties:1) Project Management2) IT Solutions3) Virtualization.4) IT Infrastructures.5) Advisory in Cloud adoptation and implementation services6) Pre-sales support7) Team Building and Talent Acquisition8) Sourcing Advisory including (rreparation/responding RFX, Bid Management, Vendor Selection, Due Dilligence and on-boarding)9) Business Requirement Analysis10) Risk Assessment & Management11) System Integrator - Technical Partner/Vendor Engagement & 3PP Integration
Experience
Head of Service Delivery
Oct 2023 — Present · IN
Education
Indira Gandhi National Open University
Master of Computer Applications (MCA)
Skills
- Saas
- Linux
- Troubleshooting
- Service Delivery
- Technical Support
- Vmware Infrastructure
- Hp Products
- Vmware
- Virtualization
- Integration
- Data Center
- Windows
- Storage
- Tcp/Ip
- Cluster
- Vmware Esx
- Switches
- Networking
- Hp
- Solution Architecture
- Dhcp
- Pre-Sales
- Infrastructure
- Servers
- Enterprise Architecture
- Hyper-V
- IT Service Management
- Storage Area Networks
- Disaster Recovery
- High Availability
- Vendor Management
- Cisco Technologies
- Red Hat Linux
- Management
- Vpn
- Cloud Computing
- Soft Skills
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