Viktor Ushagelov
Network engineer
- Role
- Network Engineer at Phillips 66
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Viktor Ushagelov
Accomplished Network Engineering professional with a Bachelor’s degree in Telecommunications Engineering who has obtained significant experience including, but not limited to; being a certified CISCO CCNP CCNA, NOC engineer, providing effective technical support/troubleshooting, network security with intermediate knowledge of CLI, Cisco routers and Cisco switches. Proven background of having a strong capacity to gain a solid understanding of new networking technologies.QUALIFICATIONS:• Ability to communicate with various types of people and personalities which has aided in cultivating client relationships, diffusing situations and having positive interactions with colleagues. • Thrives in environments that require the capacity to prioritize concurrent projects both calmly and efficiently. • Software Applications: Cisco Prime, Azure, Jira, VLSM Calculator, Windows 7,10, Putty, Tera Term, Meraki, Solarwinds, Zendesk, • Languages Spoken: English, Bulgarian.
Experience
Network Engineer
May 2022 — Present · Houston, TX, US
Technical Project Escalation: Serving as a point of escalation for technical decisions during projects, resolving complex issues and ensuring project success.Cisco LAN/WAN Implementation: Proficiently implementing and troubleshooting Cisco LAN/WAN networks, enhancing network reliability and efficiency.Customer Engagement: Collaborating directly with customers to provide accurate cost estimates and design solutions for projects, resulting in increased customer satisfaction and successful project delivery.Process Documentation: Meticulously documenting processes, optimizing day-to-day operational stability and facilitating continual improvement in service delivery through the deployment of new services, processes, and technologies.On-Call Support: Demonstrating dedication by providing on-call support, promptly addressing operational issues and ensuring uninterrupted network services.Corporate Collaboration: Working closely with the corporate team to establish and maintain network standards and contributed to strategic projects.Vendor and Partner Management: Successfully managing and cultivated relationships with vendors and partners, ensuring seamless collaboration and resource availability.Project Leadership: Leading various projects and team initiatives, demonstrating strong leadership skills and contributing to the achievement of organizational goals.
Education
Galveston College
Cisco Networking Academy, CIsco Academy
2016 — 2016
Engineering High Sschool of Telecommunications
highschool engineering degree, Telecommunications Technology/Technician
2004 — 2008
Bulgarian Association for Development of Knowledge in Information and Communication Technologies
CCNA Security, Cisco Technologies
2017 — 2017
Technical University of Sofia
Telecomunications, Mobile comunications
2009 — 2014
Technical University of Sofia
Cisco Networking Academy, Cisco Academy
2012 — 2012
Galveston College
Cisco Networking Academy, Cisco Academy
2016 — 2017
Galveston College
Cisco Networking Academy, Cisco Academy
2016
Skills
- Windows
- Customer Service
- English
- Wireless
- Networking
- Microsoft Word
- Team Leadership
- Telecommunications
- Linux
- Teamwork
- Microsoft Excel
- Microsoft Office
- Sales
- Leadership
- Tcp/Ip
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