Vikrant Tomar
Senior Automation Strategist & Builder @ SHL | GenAI, Agentic AI, RAG, LLM Automation | Continuous Improvement
- Role
- Senior Automation Strategist & Builder at SHL
- Location
- North Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Senior Automation Strategist & Builder
Dec 2025 — Present · Gurugram, IN
Senior Intelligent Automation Strategist & Builder at SHL, focused on scaling GenAI-led continuous improvement.I build automation beyond traditional RPA by combining LLMs, agentic AI, RAG, embeddings, vector databases, business rules, APIs, and analytics to deliver real, measurable ROI. My work covers the full lifecycle — opportunity discovery, value × feasibility prioritization, rapid pilots with clear KPIs, and production-ready automation at scale.At SHL, I design responsible, production-grade GenAI systems for document intelligence, operational analytics, and decision support, blending OCR, NLP, LLM workflows, and classic ML with strong governance, fallbacks, and human-in-the-loop controls.I work closely with business, product, and engineering teams to embed AI directly into operational workflows, backed by solid data foundations (SQL, ETL, APIs, quality checks).Passionate about building practical GenAI automation — not demos — that makes work faster, smarter, and more reliable.
Education
Motivational Pathway
Graduation, Electronics & Communication Engineering
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