Vikrant Sorte

Experience

1. Consultant -storage Backup & Cloud

   HCLTech

   Jan 2019 — Present

   Client: Deutsche Bank):Worked as a BAU Support for storage (NetApp, Dell, Pure & HP), Backup (Snapdiff /TSM) and Cloud (ECS, GCP/Goggle cloud, Amazon S3) which included tasks like RACI creation for mapping the responsibilities to the various teams/stakeholders for effective delivery of project/services.Worked as Product Management expert EOL & EOS for banks global infra and branches.Worked as Patch management and engineering support expert for compatibility and vulnerability analysis for software patches.Worked as Risk Management consultant on identifying risk due to End of Support/ End of Life for Products.Worked on Audit & Compliance expert for various Applications /Nar id’s as well as data quality analysis and as an ITAO for various products formulated Backup & Recovery scehemes/strategies for supported Apps.Worked as Automation consultant on playbook developments & testing for various functionalities like storage Allocation/Reclamations switch configuration, SRDF failover, config drift, Patch Management as well as reporting.Worked as a Project Manager managing Jira’s through Scrum/Sprints & Kanban board along with Document management (doc and template creator) on Confluence (ATLASSIAN) using various tools like Bitbucket etc.Worked as RFS Approver for Infra requests related to storage, Backup & cloud also included budgeting, forecasting, Proposal building as well as NIS request creations.Worked on POC build for vendors along with SLA and other KPI measurement designs for vendor management for the bankWorked as Integrator for CMDB ServiceNow integration along with rollout of tools for CMDB data updates and its integration with Tools like OCI, Virtual wisdom, NetBackup ITA and others for CI to ci relationship mappings.Supporting Product manager on scrum/sprint planning and advance Jira Implementations for carrying out the project work.Initial BAU support on Incidents, Service requests, change request and Problem Management.Alligning the PMO function.

Skills

• Data Center
• Infrastructure
• Pre-Sales
• Requirements Analysis
• Vendor Management
• Software Project Management
• Solution Architecture
• Sdlc
• Business Analysis
• Itil
• Team Management
• Global Delivery
• Program Management
• Resource Management
• Transition Management
• IT Strategy