Vikrant Patil

About Vikrant Patil

Current Focus:⁃ Delivering the Insurance industry specific(P&C) Product as Product/Project Manager with the coordination of Onshore and Offshore teams.⁃ Identifying customer needs and overseeing service delivery within a business context.⁃ Leading the service delivery team, managing conflict, and ensuring the team\'s processes and tasks are carried out efficiently.⁃ In-depth AI/ML based product being developed, comprising of various Onshore and Offshore teams.⁃ Effective management and ensuring to get the tasks delivered using Agile methodology.⁃ Implemented efficient project methodologies and protocols to enhance resource allocation and maximize network efficiency.⁃ Assessing customer feedback and creatively solutioning to establish, improve, and refine services.⁃ Building partnerships and liaising with team leaders to determine the client’s services, delivery criteria, and solutions for issues that may arise.⁃ Work with the technology team and Data Science team to ensure all the metrics and deliverables are overseen to get proper predictions.⁃ Develop detailed requirements (business, user, process, system requirements ⁃ functional and non-functional) and establish traceability to the business vision.Past Experience:⁃ Helping CSPs evolve and plan Networks efficiently with focus on Returns, both performance wise as well as investment.⁃ Facilitate CSPs in monetizing Customer Insights towards their Enterprise Customers.⁃ Propose use of Digitalization and Automation to achieve better efficiency in the domain of Design Plan and Optimize.⁃ Manage Network Design, Planning and Optimization services funnel within the Middle East and Africa region.⁃ Consult customer and craft solutions to address specific growth or performance objectives of the CSP.⁃ Promote specialized product portfolio (IPAA) towards CSPs.Specialties:⁃ Formulating Technical Service Solutions.⁃ Creation of Services Proposals for CSPs that bring value to them.⁃ Collaboration and Communication to accelerate Opportunity conversion.⁃ Leading and Managing teams of SMEs.

Experience

1. Sr Project Manager

   TechPundits Inc.

   Oct 2023 — Present · NJ, US

   Collaborated with Customer and internal development team to align project scopes with organizational goals. Formulated project execution plans for internal review, bolstering business cases persuasively. Supported pre-sales activities and facilitated smooth project ordering post-award. Implemented robust risk management tactics and resource optimization methods across all projects- Delivering the Insurance industry specific Product as Product/Project Manager with the coordination of Onshore and Off Shore teams- Leading the service delivery team, managing conflict, and ensuring the team\'s processes and tasks are carried out efficiently- In-depth AI/ML based product being developed, comprising of various Onshore and Offshore teams- Effective management and ensuring to get the tasks delivered using Agile methodology- Executed comprehensive cost/benefit evaluations during pivotal project stages to facilitate informed decision-making processes- Fostered collaborative partnerships by working closely with stakeholders to finalize project requirements and specifications- Identify opportunities to upsell additional products or services- Ensure contract terms and conditions are met. Work on renewing contracts and SOWs and run through the approval process- Assist teams in implementing services and planning projects- Implemented Agile methodologies, resulting in a 20% increase in project completion rate and customer satisfaction- Work with the technology team and Data Science team to ensure all the metrics and deliverables are overseen to get proper predictions- Develop detailed requirements (business, user, process, system requirements – functional and non-functional) and establish traceability to the business vision- Implemented machine learning algorithms to analyse healthcare data, identifying patterns in patient response to treatments- Delivering the Product to Marketing and Sales team, in lie with the vision and needs of Customer.

Education

• Karnatak University

  Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering