Vikram Thakar

About Vikram Thakar

Vikram Thakar is an experienced technology executive with 2+ decades in cross-geographic leadership roles, encompassing the three facets of ‘run’, ‘transform’, and ‘build’. Sound understanding of driving business outcomes through large onshore/offshore/near-shore teams in North America, India, Philippines, Europe, and Latin AmericaMr. Thakar has a proven track record in delivery transformation, establishing global capability centers and functions of excellence in offshore/near-shore locations, and achieving operational and transformational success through talent evangelization. Mr. Thakar specializes in delivering resilient solutions on next generation technologies including Full Stack Observability, Enabling Softwarization, AI Operations, Industry 4.0, Industrial IoT, Edge Computing, CRM, ERP, Workflow Automation, Software Defined Infrastructure, Multi-Cloud, Threat Management, and Security Operations across Semiconductors (Fabs/Fabless), Industrial Instrumentation, Financial Services, High-Tech, Manufacturing, Healthcare, Lifesciences, and Utilities industry verticals

Experience

1. Senior Director - North America Business (Global Delivery)

   Cognizant

   Aug 2021 — Present · Pune, IN

   P&L accountability of a $800 MN technology portfolio across Hi-Tech, Financial Services, Manufacturing, and Lifesciences clients in the North American market. Key priorities are deepening relationships with CIOs/CISOs, co-developing a technology vision for clients, and leading service delivery with tranquility in alignment with DevSecOps and DevOps principlesAdvise CIOs and CISOs on transformational solutions across digital/cloud/legacy technology platforms. Develop blueprints for modernization of technology debt and acceleration of operational efficiencies in conjunction with technology OEMs including Microsoft, Red Hat, SAP, Salesforce, Snowflake, ServiceNow, CrowdStrike, Okta, Tanium, Carbon Black, Zscaler, Dynatrace, Datadog, Elastic, Cisco, HP. Dell, VMware, AWS (including Cloud WAN), Azure, GCP, and open-sourced solutionsSpearhead go-to-market, sales, and implementation of diverse technology, IoT, Data and AI solutions from multiple OEMS with a focus on Smart Manufacturing, Connected Mobility, Intelligent Edge, Observability, AI Operations, Infrastructure-as-a-Code/Service, IAM, Virtualization (NFV), Cloud Migration, and Digital Enablement

Education

• St. Mary's High School

  S.S.C, Matriculation

  1981 — 1991

• University of Mumbai

  Bachelors of Engineering (Electronics & Telecommunications), Telecommunications, Electronics

  1993 — 1997

• Guru Nanak Khalsa College

  H.S.C, Science & Economics

  1991 — 1993

Skills

• Operations Management
• System Deployment
• Crm
• Itil
• Voip
• Data Center
• Product Management
• Incident Management
• Managed Services
• Project Portfolio Management
• Consulting
• Information Technology
• Business Networking
• Service Delivery
• Business Analysis
• Contact Centers
• IT Management
• IT Service Management
• Outsourcing
• Technology
• Cisco Technologies
• Pmo
• Leadership
• IT Operations
• Business Process Improvement
• Service Management
• Vendor Management
• Team Management
• Strategy
• Process Improvement
• Technology Infrastructure, Service Delivery and Operational Management
• Contact Center Infrastructure & Operational Management
• Bpo
• Project Delivery
• IT Strategy
• Technology Commercials & Transformational Project Delivery
• IT Outsourcing
• Business Transformation
• Pre-Sales
• Infrastructure