Vikram Tayde
Client Success Partner | Leadership, GCC, Business Transformation, EdTech
- Role
- Director, Key Accounts at LearningMate
- Location
- Washington, WA, US
- LinkedIn followers
- 500 followers
About Vikram Tayde
Senior client and account management leader with 20+ years of experience driving large-scale global programs, revenue growth, and digital transformation across the Education, Public Sector (SLED), Healthcare, BFSI, and Technology sectors. Proven track record as a Client Partner and trusted executive advisor, managing $11M+ P & Ls, establishing Global Capability Centers (GCCs) and Offshore Development Centers (ODCs), and scaling complex, matrixed, multi-country engagements.Recognized for operating at the intersection of client advisory, account growth, edtech solutioning, instructional design strategy, and technology-enabled transformation. Adept at shaping and closing co-bid pursuits, leading AI-enabled workforce optimization, and translating learning, content, and platform capabilities into measurable business outcomes. Seeking to invest the next phase of my career partnering with clients on enterprise-scale learning, talent, and digital transformation agendas in a consulting-led environment.CORE LEADERSHIP & CONSULTING CAPABILITIES Client Partnership & Executive Stakeholder Management Account Leadership, Revenue Growth & P&L Ownership Co-bid Strategy, Pipeline Development & Deal Shaping EdTech & Digital Learning Transformation Learning Strategy, Instructional Design Governance & Quality Global Delivery Models (GCC / ODC / Hybrid) AI-enabled Workforce & Process Optimization Operating Model Design & Process Maturity (CMMi, ISO) Multi-Industry Experience: SLED, Education, Healthcare, BFSI Cross-cultural, Multi-time-zone LeadershipCAREER HIGHLIGHTS Established and scaled high-value GCC operations, co-bidding partnerships, and AI-driven workforce optimization engagements Enabled enterprise-wide digital transformation for a global security services organization (500K+ workforce), including advisory support during acquisition as Advisor–CTO Managed $11M+ P&L across multinational clients in Education, Healthcare, and BFSI Led solutions, delivery, migration, and governance of hours of learning content impacting learners globally Successfully implemented CMMi L3/L5 and ISO certifications, driving operational excellence and scalable delivery Built and sustained long-term relationships with C-suite and senior leaders across consulting, edtech, publishing, and technology ecosystems
Experience
Director, Key Accounts
Sep 2022 — Present · Washington, DC, US
Client Partner for a major US-based consulting organization spanning EdTech, SLED, and technology-led services Own and grow an omni-channel strategic client relationship covering GCC operations, learning platforms, content services, and technology solutions Established GCCs across India, Philippines, and the US, scaling from zero to $11M projected annual revenue Built and lead a co-bidding partnership with an $80M quarterly pipeline (submitted and in-progress) Orchestrated delivery across four partner organizations and six time zones, aligning commercial, delivery, and governance models Spearheaded AI-based workforce and workflow optimization, delivering 18% efficiency improvement Led turnaround of a major online university account, growing revenue from $900K to $3.2M in two years Acted as executive interlocutor between client leadership, delivery teams, and product stakeholders to reset compliance, quality, and growth objectives Directed large-scale curriculum redesign impacting learners and launched the client’s largest content overhaul initiative
Education
WWW Institute
Certified WebMaster
Synapse Institute for Executive Learning
Leadership and Collaboration
University of Mumbai
Bachelor of Arts - BA
NIIT
Diploma in Systems Management and Computer Applications
Skills
- Agile Methodologies
- Team Building
- Management
- Project Delivery
- Resource Management
- Learning Management
- Operations Management
- Ms Project
- Sales Management
- Agile Project Management
- Quality Assurance
- Content Management
- E-Learning
- Sharepoint
- Training
- New Business Development
- Training Delivery
- Requirements Gathering
- Requirements Analysis
- Business Analysis
- Learning Management Systems
- Soft Skills
- Business Process
- Addie
- Pmp
- Leadership
- Sdlc
- Educational Technology
- Account Management
- Strategic Planning
- Pre-Sales
- Vendor Management
- Project Planning
- Content Development
- Business Process Improvement
- Business
- Team Management
- Information Technology
- Proposal Management
- Program Management
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