Vikram Reddy
Data Analyst @Franciscan Health
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WORK HISTORY
Data Analyst @Franciscan Health
Identified a 30% drop in patient workflow completion across two service lines by building user behavior funnels in SQL and Power BI — surfaced the root cause of leadership and drove a process redesign that recovered engagement within one quarter.Designed and ran controlled experiments to measure the impact of 3 operational changes on user-facing outcomes; applied causal inference to separate real effects from noise, enabling confident product-level decisions across departments.Built a retention and re-engagement tracking model for patient cohorts using Python and SQL — revealed that users who completed onboarding within 7 days had 2x higher long-term retention, informing a redesigned onboarding flow.Owned 15+ KPIs across clinical and operational domains; replaced static monthly reports with live Tableau dashboards, shifting stakeholder reviews from reactive to proactive and cutting time-to-insight from weeks to days.Reduced data pipeline processing time by 40% by re-architecting 3 ETL workflows in AWS Glue and Python, unblocking real-time analytics for cross-functional product and operations teams.Built self-serve analytics tools and scalable data models supporting 10+ downstream reports, enabling non-technical teams to independently answer product questions without analyst bottlenecks.Reduced data quality errors by 30% by deploying automated validation checks and governance standards — ensuring that product decisions were made on clean, audit-ready data.
EDUCATION
Purdue University Northwest
Master's degree, Industrial Engineering
ABOUT VIKRAM REDDY
Data Scientist | Product & User Analytics | A/B Testing · Experimentation · Funnel Analysis | SQL · Python · Tableau
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