Vikram M.

About Vikram M.

I bring over 10 years of experience in healthcare documentation and 8+ years in healthcare management. My journey in the healthcare industry has been driven by a commitment to operational excellence, client satisfaction, and team empowerment.I am passionate about building strong, high-performing teams and ensuring that both our clients and healthcare documentation specialists succeed together. I believe in fostering a culture of accountability, collaboration, and continuous improvement to consistently deliver measurable results.With extensive industry experience, I understand the complexities of managing and scaling healthcare operations. I focus on streamlining people, processes, and technology—while institutionalizing sustainable systems and governance practices—to meet the evolving needs of clients, employees, and all stakeholders.

Experience

1. Associate Operations Manager

   R1 RCM

   Apr 2026 — Present · Indore, IN

   As Operations Manager in AR, my responsibilities include: managing key performance indicators (KPIs) to ensure performance targets are met, monitoring and meeting service level agreements (SLAs), defining and achieving key result areas (KRAs), leading and developing team members, and driving operational efficiencies to enhance revenue cycle management.”

Education

• University of Rajasthan

  Bachelor of Arts - BA, Liberal Arts and Sciences/Liberal Studies

  2015 — 2018