Vikram Acharya

About Vikram Acharya

I am a technology leader with over 14 years of experience leading engineering organizations and building enterprise-grade platforms at scale. My journey has been defined by a passion for combining deep technical innovation with strategic business impact—from architecting agentic AI frameworks to delivering cloud-native systems that power millions of transactions.At Plotch.ai, I lead the development of Groclake, one of the largest agentic AI workforce infrastructures, enabling enterprises to automate and scale operations across e-commerce, HR, IT, and beyond. Under my leadership, our platforms now process 10M+ ONDC transactions, representing nearly 30% of India’s retail network, while achieving 99.9% uptime and significant cost efficiencies.Previously, as VP of Engineering at Craftsvilla, I drove the company’s transformation from monolithic systems to a resilient, microservices-based architecture. Along the way, I built and scaled high-performing teams from 4 to 40+ engineers, delivering AI-driven solutions that improved operational efficiency by 40% and conversions by 25%.I am deeply committed to building engineering cultures where innovation thrives, teams feel empowered, and technology becomes a true growth engine for the business. Recognized as Engineering Leader of the Year (2025) and awarded Best Technology Service Provider (ONDC), I continue to explore the frontiers of AI, large-scale platforms, and the future of digital commerce.I am always eager to connect with fellow leaders and innovators to push the boundaries of what’s possible.

Experience

1. VP of Engineering

   Plotch.Ai

   Apr 2023 — Present · IN

   At Plotch.ai, I lead engineering strategy and execution across both our Agentic AI workforce infrastructure and ONDC digital commerce platforms. This dual focus allows us to empower enterprises with secure, scalable digital teams while also building the backbone of India’s open digital commerce ecosystem.Key Highlights:• Built Groclake, one of the world’s largest Agentic AI infrastructures, enabling automation across commerce, HR, IT operations, and more.• Delivered 40% reduction in cloud costs and 35% boost in developer productivity via AI-native development environments.• Launched ONDC-compliant technology stacks, processing 10M+ transactions and covering nearly 30% of India’s retail network with 99.9% uptime.• Cut deployment time by 80% through CI/CD automation while achieving ISO 27001 compliance.• Championed an engineering-first culture, introducing mentorship and leadership development programs to elevate team performance.• Recognized for innovation with the Best Technology Service Provider (ONDC) award.

Education

• Udemy

  Machine Learning A-Z™, Hands-On Python & R In Data Science

  2018

• Udemy Alumni

  AWS Certified Solutions Architect Associate 2017

  2017 — 2017

• Shri Sharda English Medium School, Somaiya Group

  SSC, Initial Studies

  2002 — 2006

• University of Mumbai

  Master of Computer Applications (MCA)

  2011 — 2014

• Ismail Yusuf College of Arts Science & Commerce, Government of Maharashtra

  HSC, Science

  2006 — 2008

• Ismail Yusuf College, University of Mumbai

  Bachelor's degree, Computer Science

  2008 — 2011

Skills

• Microsoft Excel
• Troubleshoot Multi-Tier Applications
• Amazon Web Services (Aws)
• E-Commerce
• Team Management
• Html5
• Angularjs
• Design and Implementation S3 Solutions
• Javascript
• Subversion
• Mysql
• Sql
• Linux
• .net
• Oop
• Software Development
• Web Development
• Android
• SEO
• Xml
• Ajax
• Java
• Vpc and Vpc Networking
• Wordpress
• Html
• Cross-Platform Development
• Html + Css
• Magento
• Json
• Php
• Css
• Cascading Style Sheets (Css)
• Web Services
• Jquery
• Cakephp
• Web Applications