Vikram Verma
- Role
- General Manager at Clarion Hotel
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Vikram Verma
Summary: Competent, industrious, and innovative professional with 10+ years of…
Experience
General Manager
Feb 2020 — Present
Ensure that all operations of the hotel adhere to brand and operational standards. • Lead the design and deployment of guest experience initiatives to ensure satisfaction at all levels. • Handle complaints by delving deep into the root of the cause and effectively ensuring that it is resolved immediately.
Education
Banaras Hindu University
Bachelor's Degree, Law
1996 — 1999
Banaras Hindu University
Bachelor's Degree, Sociology
1993 — 1996
Skills
- Leadership
- Sales
- Resorts
- Customer Satisfaction
- Hospitality Management
- Cross-Functional Team Leadership
- Revenue Analysis
- Front Office
- Deliver Strong and Sustainable Gains
- Budgets
- Customer Service
- Hospitality Industry
- Outperforming Market Competition
- Food & Beverage
- Budgeting
- Driving Customer Loyalty Initiatives
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