Vikram Singh
EV After Sales Executive | Lithium-Ion Battery & BMS Specialist | High & Low Voltage Systems | Customer Support | Field Service Expert Field Diagnostics.
- Role
- after Sales Executive at Bajaj Motors Limited
- Location
- Bulandshahr, UP, IN
- LinkedIn followers
- 500 followers
Experience
after Sales Executive
Nov 2023 — Present · Manesar, IN
EV After Sales Executive | Lithium-Ion Battery Expert | BMS | Customer-Centric Field Support Professional With over 6 years of hands-on experience in the Electric Vehicle (EV) industry, I have developed deep technical expertise in Lithium-Ion Battery Packs, Battery Management Systems (BMS), and High/Low Voltage EV Systems. I’ve worked with leading names like Bajaj Motors, JBM Green Energy, JLN Phenix, and Panasonic, handling complete service operations from field troubleshooting to root cause analysis.Core Skills & Expertise: • Battery testing, repair, and refurbishment (E2W, E3W, ESS) • Troubleshooting and diagnostic support (CAN, IR, BMS, PLC testing) • Customer training, service documentation & AMC management • High-voltage battery systems (200kWh–500kWh) for E-Buses & Tippers • Site operations, safety compliance & SLA-based service deliveryKey Clients Handled:Battery Smart | Kinetic Energy | Shema Electric | Birds IndiaCurrent Role:As After Sales Executive at Bajaj Motors, I manage PAN-India after-sales support for lithium-ion battery packs — including breakdown handling, customer interaction, RCA feedback, BRC operations, and technical training. I also support the pre-sales technical process for new customers.
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