Vikram S.
Active Directory -SME, Entra ID ,Azure, Public Cloud, Technical Specialist,Vmware, vCSA Clusters, Hyper-V, Storage, S2D, Global support, Stake holders, MS Intune, MDM, Server Migration, Project Transition - Cert- AZ-104
- Role
- Senior Infrastructure Specialist at Confidential Careers
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vikram S.
Strong experience in managing Server Infrastructures, Managed Services, Windows AD, Azure AD, Azure-IAAS Administration, Hybrid computing architecture, Data Center, Exchange, Virtualization, Automation, PowerShell, Skilled problem identifier and troubleshooter, comfortable managing systems, projects and teams in a range of IT environments• Experience in Windows AD, Azure Active Directory, RDP access, End user configurations, managing infrastructure service as code with wide variety of application tools, troubleshooting, MS Intune • Handling all SNI tickets in regards to L2, L3 & escalating to leads, if needed be • Server migration, hardening, tuning up performance, driven project on time, scheduling bridge calls to tackle complex issues.• Migration activities from cross domain functionality, migration for servers, AD, FS, RDS etc.• Took escalations calls as per business needs, approaching vendors for software licensing.• Possess an extensive knowledge of 24- 7 implementation and management of information technology support operations, work priority management, ITSM• Work closely with managers and BAU teams to ensure productivity, supporting global infra support ( APAC, MEA, EUROPE, CANADA ) • Project handling tasks, joining team meetings for CR, SLA based tickets, driven throughout the results oriented• Expertise in RDP protocols both in cloud as well in on -prem, Azure Networks, VM’s, groups etc. • Experience in Service now, driven tickets within SLA to meet expectations (RITM / INC
Experience
Senior Infrastructure Specialist
Sep 2021 — Present
Education
Kendriya Vidyalaya
Master of Computer Applications - MCA, English Language and Literature/Letters
2003 — 2005
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