Vikram Rao

Head of Customer Experience @PayU

Gurugram, HR, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Head of Customer Experience @PayU

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Gurugram, IN

EDUCATION

1997 — 1999

Vignana Jyothi Institute of Management

PGBDM

1994 — 1997

Loyola Academy

Bachelor of Commerce - B.Com Professional

1989 — 1994

Kendriya Vidyalaya

Commerce

SKILLS

Client ManagementBad Debt ManagementField Collections ManagementCall Centre Management

ABOUT VIKRAM RAO

25 plus years of experience in the Nonbanking Financial Services industry, Banking and Financial Services, Business Process Outsourcing. Worked in departments catering to Retail Banking Sales, Debt and Risk Management, Vendor and DSA management, Call Center Operations, Project Management, Reverse Migration Of Processes, Client Management and Engagements, P&L Management. Managed Leadership Roles and large teams in TCS, GE CountrywideGE Money / GE Capital and Citicorp.

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