Vikram Rao
Head Customer and Merchant Experience @ Payu Payments
- Role
- Head of Customer Experience at PayU
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Vikram Rao
25 plus years of experience in the Nonbanking Financial Services industry, Banking and Financial Services, Business Process Outsourcing. Worked in departments catering to Retail Banking Sales, Debt and Risk Management, Vendor and DSA management, Call Center Operations, Project Management, Reverse Migration Of Processes, Client Management and Engagements, P&L Management. Managed Leadership Roles and large teams in TCS, GE CountrywideGE Money / GE Capital and Citicorp.
Experience
Head of Customer Experience
Jul 2021 — Present · Gurugram, IN
Education
Vignana Jyothi Institute of Management
PGBDM
1997 — 1999
Loyola Academy
Bachelor of Commerce - B.Com Professional
1994 — 1997
Kendriya Vidyalaya
Commerce
1989 — 1994
Skills
- Client Management
- Bad Debt Management
- Field Collections Management
- Call Centre Management
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