Vikram Kriti
Ex-Byju\'s | Ex-Reliance
- Role
- Quality Team Lead at Bajaj Finserv
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vikram Kriti
BYJU\'S Sales and Service Excellence team benefited from contributions to quality audits, performance analysis, and developing training materials that streamlined onboarding processes. Supported operational decision-making by analyzing data and collaborating in strategy discussions to enhance team outcomes. Reliance Jio benefited from dedicated technical support, resolving customer inquiries, and managing ticketing systems to maintain service quality. Graduated from Gossner College with an IT degree, leveraging technical expertise and customer service skills to drive satisfaction and efficiency in challenging environments.
Experience
Quality Team Lead
Jul 2024 — Present
Education
Govt senior secondary school
12th, Physics Chemistry Maths
2013 — 2015
Gyan Bharati residential complex
10th, Science
2012 — 2013
Gossner College
Bachelor's degree, Information Technology
2015 — 2018
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