Vikram Singh
WordPress Support Engineer at WPMUDEV
- Role
- Wordpress Technical Support Engineer at WPMU DEV
- Location
- Nagaur, RJ, IN
- LinkedIn followers
- 500 followers
Experience
Wordpress Technical Support Engineer
Jun 2022 — Present · US
Provide customer support through Live Chat, and Forum channels, addressing issues related to websites, plugins, and hosting services- Diagnose and debug WordPress problems, assisting customers in resolving technical issues efficiently- Manage and document customer feature requests, ensuring clear communication with developers and the Second Level Support Team- Prepare precise bug reports, summarizing testing and troubleshooting steps for effective communication with colleagues and customers- Offer assistance with a wide range of WordPress queries, demonstrating finesse in customer interactions.
Education
Maharshi Dayanand Saraswati University (MDSU), Ajmer
Bachelor's degree, Mathematics
Samrat Prithviraj Chauhan Government College Ajmer
Bachelor's degree, Mathematics
2013 — 2016
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