Vikram Jawandal
Director at Capgemini | Practice Leader - Experience Design and Engineering | Digital Transformation Leader | Agile Coach SAFe® SPC6 | Innovation & Automation Consultant
- Role
- Director at Capgemini
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Vikram Jawandal
I am currently serving as a Director at Capgemini, specializing in Agile Digital Delivery Transformation. With 21 years of experience in the IT industry, I bring expertise in digital transformation, UX and Front End Engineering, technical delivery, program management and innovation consulting. As a Certified SAFe® SPC6 Program Consultant, I have driven Agile Transformation initiatives serving in a consultant and coaching capacity.In my current role, I lead Digital Experience - User Experience and Front End Engineering Practice comprising of plus associates deployed across banking and insurance clients, managed with collaboration of practice and account led organization. I’ve architected and executed strategies that span CX transformation, Digital Transformation, Agile Delivery and AI enablement. My leadership has enabled clients to accelerate growth, reduce operational friction, and deliver seamless omnichannel experiences. I lead capability Unit and Center of Excellence as my primary responsibilities by bringing in engineering-centric culture, innovation-as-a-service, and agile delivery models to drive measurable business outcomes.In my earlier role, I manage a portfolio for one of the world\'s largest financial client, overseeing 300+ cross-functional team members with 10 MM portfolio spanned across UX, Mobile & Web Development, Java Mule / Kong APIs & integration, DevOps, Cloud, SRE, IBM BPM, HP Open Text ExStream and mainframe technologies. My responsibilities include end to end delivery ownership, stakeholder collaboration, P&L management, people leadership, driving innovation & automation initiatives. I am passionate about leveraging technology to drive business transformation and innovation and to deliver high-quality work to drive customer satisfaction.
Experience
Director
Jul 2025 — Present · Pune, IN
In my current role, I lead Digital Customer Experience - User Experience and Front-End Engineering Practice comprising of plus associates deployed across banking and insurance clients, managed with collaboration of practice and account led organization. I’ve architected and executed strategies that span CX and Digital Transformation, AI enablement and Distributed Scaled Agile Delivery. My leadership has enabled clients to accelerate growth, reduce operational friction, and deliver seamless omnichannel experiences. I lead Capability Unit (CU) and Center of Excellence (COE) as my primary responsibilities by bringing in engineering-centric culture, innovation-as-a-service, and agile delivery models to drive measurable business outcomes.
Education
C.S.I.B.E.R, Shivaji University
MCA, Information Technology
2001 — 2004
D.R.K College of Commerce, Shivaji University
B.COM, Computer Applications; R
1998 — 2001
Skills
- Html5
- Accessibility
- Jquery
- Html
- Information Architecture
- User Interface Design
- Xhtml
- Performance Improvement
- Web Project Management
- Web Development
- SEO
- Software Project Management
- User Experience
- Technical Training
- Staff Mentoring
- Web Design
- Resource Management
- Responsive Web Design
- Training & Development
- Javascript
- Html 5
- Css
- Augmented Reality
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