Vikram Dindi
Manager, Data Analytic Services @Government of Saskatchewan
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WORK HISTORY
Manager, Data Analytic Services @Government of Saskatchewan
Regina, SK, CA
The Information Technology Division (ITD) of the Ministry of Central Services (Govt of SK) supplies a full-range of IT services to government ministries and agencies. It supports government customers with help desk, hardware and software, application development and IT security services. The IT Division also sets government-wide policies and standards in IT infrastructure, IT support services and security.As a Data Analytic Services Manager in the Application Management Services (AMS) Branch of the IT Division, my key responsibilities include:• Service ownership of the modern Enterprise Analytics platform catering to the Data Warehousing, Business Intelligence Reporting and Data Science needs of ministry clients• Design and implement new Analytics solutions by working alongside Solution / Data Architects from the Strategic Architecture branch• Oversee execution and delivery of Business Intelligence development projects as per ministry requirements in coordination with vendor / support partners• Manage and lead the Data Warehouse and Reporting Services team at AMS that is responsible for operational support of multiple data warehouse environments• Accountable for enterprise budget ask, spend and utilization tracking for maintaining and growing the Data Analytic Services area at ITD.
EDUCATION
GITAM Deemed University
Master of Science (Information Systems)
ABOUT VIKRAM DINDI
Tech Leader (CDMP, PMP, TOGAF, ITIL, CSM) with 20+ years of multi-geography experience in design, development and support of Data Analytics & Mainframe platform solutions, majorly in the financial services and public sector domains. Successfully led project delivery and production support teams by providing both technical leadership (solution architecture, design, and delivery review) and people leadership (managing and coaching team members). CORE COMPETENCIES • Create and Implement Data Strategy Roadmaps for handling, processing, security, and retention of data in compliance with Enterprise Strategy and Architecture guidelines. • Design, Build and Maintain Data Analytics technical platforms (example: Project / Environment configurations, Infrastructure upgrade / decommission recommendations, Software patching support, Platform scaling, New capabilities proof-of-concept effort and configuration). • Analyze client / user requirements and map them to technology solutions; Finalize scope and design; Develop project plans; Perform effort estimations. • Manage stakeholder communication (example: project teams, business operations, client teams, support groups, vendor partners, senior leadership members). • Lead teams and manage work deliverables; Allocate tasks and identify staff training requirements for accomplishing greater delivery efficiencies. • Manage ITIL aligned support teams for operational delivery, ensuring that SLA targets are met for incident and problem resolution. KEY ACCOMPLISHMENTS • Led the setup of Enterprise Power BI Service and (currently) accountable for the ongoing administration of the Power BI Premium Capacity and On-premises Data Gateway, Onboard and Connectivity support for reporting users across the provincial government ministries, agencies, boards and commissions. • Led the configuration effort and operationalization of Enterprise Data Science Lab environment comprising of the technical platform and software toolset needed for meeting the exploration needs of Data Scientists from multiple provincial government ministry teams. • Managed a geographically dispersed team of 20+ resources across five locations in three countries – India, UK, and Singapore, and was accountable for end-to-end application support management of Bank of America’s Global Wholesale Banking System suite of 20+ critical applications. • Key member of ITIL framework alignment initiative of Bank of America’s Wholesale Banking enterprise applications that involved extensive collaboration with 15+ Application Support teams and 5+ Infrastructure Ops groups.
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