Vikram Chakraborty
Speech Analytics | CallMiner Eureka| NICE | Nexidia | Customer success | Project Management | Quality Management | Operation management | Observe.Ai | Uniphore | Veriant | Power bi
- Role
- Deputy Manager at Concentrix
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vikram Chakraborty
Experienced Senior Business Analyst with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Relationship Management (CRM), Team Building, Operations and quality Management, Business Process Outsourcing (BPO), and Green Belt. Strong research professional with a BCom - Bachelor of Commerce focused in Business/Commerce, General.
Experience
Deputy Manager
Sep 2021 — Present · Gurugram, IN
Education
Raisina Bengali Senior Secondary School, Mandir Marg
Bachelor of Commerce - BCom, Business/Commerce, General
Skills
- Business Process Outsourcing (Bpo)
- Green Belt
- Customer Relationship Management (Crm)
- Service Delivery
- Six Sigma
- Business Analysis
- Requirements Analysis
- Customer Service
- Agile Methodologies
- Management
- Team Building
- Team Leadership
- Team Management
- Windows
- Vendor Management
- Performance Management
- Quality Assurance
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