Viki Harris
Head of Brand Communications @Marshalls plc
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WORK HISTORY
Head of Brand Communications @Marshalls plc
Yorkshire, GB
I lead external communications, reputation management and brand strategy across Marshalls’ commercial businesses and corporate centre. My remit spans strategic communications, stakeholder engagement and crisis response, with a focus on supporting senior leaders through business transformation, ESG initiatives and reputational risk. I bring a calm, solutions-focused approach to high-pressure environments, helping teams navigate complexity with clarity and confidence.Key responsibilities:• Strategic external communications and campaign delivery• Brand strategy, governance and tone of voice• Crisis communications and reputation management• PR, thought leadership and storytelling• ESG communications and corporate charity partnerships• Stakeholder engagement and influence• Brand performance and reporting• Budget ownership and resource planning• Team leadership, mentoring and development
EDUCATION
Leeds Beckett University
Institute of Public Relations Advanced Certificate, Public Relations/Image Management
The University of Huddersfield
Media and Print Journalism, Media studies, communications, journalism
SKILLS
ABOUT VIKI HARRIS
I’m a confident communications leader with over 20 years’ experience spanning commercial, public, and purpose-driven sectors. I specialise in strategic communications, reputation management and brand development, and have a flair for turning complex information into clear narratives that build trust, drive alignment and deliver results. As an Insights Discovery Accredited Practitioner, I’m passionate about leadership development and building high-performing, collaborative teams that drive cultural change and measurable impact.
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