Vikhyat Rana
Service Support Manager · Adobe || Ex - SunLife
- Role
- Support Service Manager at Adobe
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vikhyat Rana
Data Analyst with 1+ years of experience, leveraging data to drive insights and inform business decisions. Passionate about using data to solve complex problems and improve client experience. Looking to connect with data enthusiasts and explore new opportunities in business intelligence.CAREER Utilised analytical methods and tools to assess client data quality and significance, ensuring accurate and reliable data analysis. Aggregated and validated clients data. Collaborated with the production team of 25 to set up integrations and querying infrastructure. Delivered comprehensive analysis reports to vendors and clients, providing actionable insights to rectify errors in coded test files for purchased policies. Demonstrated expertise in 834 Universal coding, working with major vendors such as ADP, Paycom,PlanSource, Maxwell Health, and Employee Navigator. Managed inventory, created case manager requests on Sunlife Portal and JIRA, and conducted audits and quality analysis to support team operations.AREAS OF EXPERTISE Data Management ETL and EDA Data Reporting and Visualization Process Automation Auditing and Troubleshooting errorsTECHNICAL Languages: Python Data Manipulation & ETL: Microsoft Excel, Power Query, Power Automate Data Visualization: PowerBI, Looker Studio Database & CRM Systems: MySQL, PostgreSQL, BigQuery Microsoft Azure, Gen AI, JIRALet’s connect and explore how we can collaborate to drive success and innovation in Business Intelligence.
Experience
Support Service Manager
Mar 2025 — Present · Noida, IN
Education
Jagan Institute Of Management Studies(JIMS Rohini)
Bachelor of Business Administration - BBA
2018 — 2021
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