Vik Dhir

Senior Manager, Engagement & Retention @RBC

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jan 2023 — Present

Senior Manager, Engagement & Retention @RBC

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Toronto, ON, CA

EDUCATION

N/A

Helsinki School of Economics and Business Administration

International Business Program (Exchange)

N/A

Ivey Business School at Western University

HBA

N/A

Ivey Business School at Western University

Master of Business Administration - MBA

N/A

Western University

BSc

SKILLS

WireframingData AnalysisTechnology RoadmappingProject ManagementStrategic InitiativesDigital MarketingProduct ManagementE-CommerceBusiness StrategyBusiness PlanningUser StoriesCustomer Journey MappingCompetitive AnalysisBusiness Process ImprovementIT ManagementForecastingAgile & Waterfall MethodologiesProduct LaunchNew Business OpportunitiesCross-Functional Team LeadershipMarketing StrategyStrategyOutsourcingTechnology ImplementationStrategic PlanningProcess ImprovementAnalysisReporting & AnalysisCustomer ExperienceChange ManagementMobile TechnologyManagementIT StrategyRequirements GatheringOrganizationProduct DevelopmentRequirements Analysis

ABOUT VIK DHIR

Seasoned Business Leader with 14+ years of experience in strategic leadership and operational excellence, recognized for increasing client engagement, driving product innovation, and managing multi-million dollar projects. Proven ability to lead cross-functional teams, execute business strategies, and deliver measurable results in competitive markets. Expertise in financial analysis, stakeholder management, and process improvement, with a consistent track record of enhancing business performance and profitability.

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