Vikas Tiwari

About Vikas Tiwari

As a Senior Facility Manager at JLL India, I lead facility operations, services, and maintenance activities with a focus on safety, compliance, and cost-effective practices. With experience across workplace solutions, external and internal audits, and team leadership, I ensure the seamless functioning of client assets to create a safe and efficient working environment. Over the years, I have cultivated expertise in budget management, cost control, and vendor partnerships. I am dedicated to supporting organizational goals by fostering collaboration, providing strategic insights, and driving operational excellence in facilities management.

Experience

1. Senior Facility Manager

   JLL India

   Jun 2024 — Present · Pune, IN

   As Sr. Facility Manager leading team in delivering exceptional facility operations, services, and maintenance activities for the client.Responsible for ensuring cost-effective operation and maintenance of client assets while providing a safe, clean, compliant, and comfortable work environment to the associates. Having strong business acumen with expertise in budget development, cost control, service provider coordination, and team leadership.Oversee staffing, performance, and development of facility associatesProvide regular performance feedback, coaching, and development to direct reportsCollaborate with account senior management on succession planning and personnel mattersManage other Facility Managers and Asst Facility Managers as requiredInteract extensively with internal and external customers to ensure seamless service deliveryEstablish and maintain high levels of client satisfactionAlign operations with client-specific Master Services Agreement (MSA) and JLL business objectivesEnsure safe, reliable, and compliant operations of all site assets, functions, and servicesEstablish a safety-first culture and improve safety and environmental performanceEnsure labor compliance and quality-related proceduresDevelop and manage site management plans, including KPIs and SLAsDevelop and manage detailed annual operating budgets for assigned locationsProvide monthly/quarterly/annual operational and financial reportingOversee capital and expense budgets and associated projectsContinuous Improvement and Innovation:Develop and implement programs to reduce operating costs and increase productivityRecommend and implement solutions for complex maintenance and operational issuesExport and import best practices across the account and JLLVendor and Supplier Management:Coordinate with key subcontractors and suppliers on goal setting and performance reviewsCollaborate with account supply chain and sourcing teams on national and regional opportunities

Education

• North Maharashtra University

  Bachelor's degree, Electrical Engineering

  2010 — 2014

• D. L. Hindi High School, Bhusawal

  Secondary School Certificate Examination, Physics, Chemistry, Mathematics, History, Geography, Civics, English, Hindi, Marathi-Sanskrut

  1998 — 2008

• D. L. Hindi Junior College, Bhusawal

  Associate's Degree, Physics, Chemistry, Biology and Mathematics

  2008 — 2010

Skills

• Management
• Team Building
• Engineering
• Market Research
• Business Development
• Technical Writing
• Interpersonal Skill
• Inspection
• Project Estimation
• Teamwork
• Team Management
• Contract Management
• Business Strategy
• Project Planning
• Internet
• Vendor Management
• Research
• Public Speaking
• Strategic Planning
• Social Networking
• Contract Negotiation
• Operations Management
• Sales Management
• Leadership
• Procurement
• Project Engineering
• Customer Service
• Hvac
• Training
• Electrical Engineering
• Negotiation
• Microsoft Office
• Sales
• Technical Presentations
• Microsoft Word
• Electronics
• Team Leadership
• Project Management
• Social Media
• Facilities Engineering