Vikas Ray
Building Headway™
- Role
- Founder and CEO at Headway
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Vikas Ray
24 years of experience in areas of customer services & hotel operations- Process planning, implementation, monitoring and control- Responsible for hotel Standard Operating Procedures and Induction modules with stress on, besides operational excellence, values, goals and objectives, work culture with superlative focus on guest services and guest delight- Responsible for hotel cost & revenue budget, controlling monetary transactions, credit realization & hotel operations- Team handling and internal customer relations- Recruitment, induction, training, monitoring of performance, feedback and appraisals- A team player with strong people skills- Pre opening team member at the Radisson Blu Guwahati, Radisson Blu Nagpur, Radisson Blu Indore, Radisson Noida and Park Plaza Gurugram- Part of the successful pre-opening team - task force team member of 270 rooms Radisson Blu Plaza Tianjin, China (March - May 2009).
Experience
Founder and CEO
Mar 2025 — Present · Gurugram, IN
Education
Institute of Hotel Management, Chandigarh
Hotel Management Graduate
1998 — 2001
Skills
- Rooms Division
- Hospitality Industry
- Hospitality
- Strategic Planning
- Hotel Management
- Opening Hotels
- Front Office
- Management
- Budgeting
- Cost Management
- Pre-Opening
- Micros
- People Skills
- Hotels
- Yield Management
- Hospitality Management
- Budgets
- Hiring
- Property Management Systems
- Revenue Analysis
- Opera
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