Vikas Pathak
Technical Support Engineer - MuleSoft org @ Salesforce | Ex- ServiceNow | Ex- Amazon | Supported ML Data Collection, Accuracy and New Feature Development | Java | NodeJS | JavaScript | React
- Role
- Technical Support Engineer Mulesoft at Salesforce
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Vikas Pathak
I am an innovative Software Engineer and dedicated Machine Learning Data Associate with over 1.5 years of experience at Amazon, where I supported a range of ML data collection efforts, monitored accuracy (>96%) as well as throughput standards ( 120%) and assisted in new feature development on existing UI.I was promoted to Gold DA Team within one year and served on dynamic projects with minimal direction, supporting 4 critical business deadlines. I exhibited ownership within a team size of 50+ and built/managed projects, attendance and overtime tracker and timesheet using in-house tools - Sharepoint list, Quip and Excel. I have also trained new joiners and led the \"learn and grow session\" for outside process knowledge sharing.I will soon be completing a Master\'s degree in Computer Science from the Illinois Institute of Technology. I am excited to share that I am also a Graduate Teaching Assistant at the institute, helping students understand the concepts of Software Systems Architecture and Introduction to Algorithms, holding weekly office hours to assist with projects and grading assignments/exams. I am skilled in project management, software systems architecture, software design patterns, algorithms, graph algorithms, and data structures.I am passionate about using my technical and interpersonal skills to create innovative solutions that can drive business growth. I am always looking for new challenges and opportunities to expand my knowledge and expertise.
Experience
Technical Support Engineer Mulesoft
Jan 2024 — Present · Bellevue, WA, US
Education
Jaypee University of Engineering and Technology
Bachelor's degree, Electrical, Electronics and Communications Engineering
2015 — 2019
Illinois Institute of Technology
Master's degree, Computer Science
Little Flower Convent School
High School, Mathematics,Science and Computer Applications
2014 — 2015
University of Florida
Senior Certificate Program, Computer and Information Sciences, General
2019 — 2019
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