Vikash Mishra

Operations Manager skilled in Business Analytics and Strategic Thinking

Role
Assistant Operations Manager at Hexaware Technologies
Location
Pune District, MH, IN
LinkedIn followers
500 followers

About Vikash Mishra

With over 8+ years of progressive experience in customer service and operations management, I bring a deep understanding of strategic planning, process optimization, and team leadership that consistently drive measurable improvements in performance and profitability.I have worked across multiple industries like Travel, Food and E-Commerce, US Mortgage with companies like Amazon,IGT,Taskus, Capita and Hexaware Technologies.I have led high-performing teams, managed operational transitions, and implemented cost-saving strategies that streamlined workflows and enhanced customer satisfaction. My expertise lies in identifying inefficiencies and developing practical, scalable solutions resulting in reduced operational costs and improved service delivery.

Experience

  1. Assistant Operations Manager

    Hexaware Technologies

    Dec 2023 — Present

Education

  • MIT World Peace University

    Postgraduate Degree, Business analytics

  • Glocal University

    Bachelor's degree, Economics

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Vikash Mishra — Assistant Operations Manager at Hexaware Technologies in Pune District, MH, IN | Unifers