Vikas Jha

About Vikas Jha

RegTech expert | ensuring 133 billion products across 23 global Amazon marketplaces complies with hundreds of ever-evolving international regulation using advance tech. We’re not just making compliance faster or cheaper—we\'re reinventing how it\'s done, end-to-end.I\'m a problem solver at heart with a passion for driving operational excellence and building scalable systems that simplify complexity. With experience spanning program management, product management, process improvement, and compliance in the e-commerce and supply chain domain, I’ve developed a deep understanding of how to design large scale systems that work—efficiently, accurately, and at scale.Outside of work, I enjoy exploring ideas across music, sports, philosophy, and financial markets. I also enjoy mentoring and engaging with others who are passionate about building thoughtful, impact-driven careers.Big fan of Amazon’s Leadership Principles—not just at work but also in how I approach life.Specialties: product development, Process Excellence, Compliance Strategy, Global Trade, Program Management, Tech Enablement, Cross-Functional Leadership, Continuous Improvement, Supply Chain Risk, Operational Analytics.

Experience

1. Program Manager

   Amazon

   Jul 2021 — Present · Bengaluru, IN

   As a Program Manager in Amazon’s Global Classification Strategy team, I drive initiatives that ensure accurate and scalable classification of products across international marketplaces. I collaborate cross-functionally with operations, tech, and policy teams to develop and enforce compliance strategies related to trade regulations, safety standards, and restricted goods. My focus is on enabling efficient, policy-aligned classification systems that support business growth while upholding global compliance requirements.Three-Year Planning (3YP) & Strategic Road-mapping: Led the design and prototype of an automated compliance system that detects new regulations via web crawlers and agentic AI, summarizes them using LLMs, maps affected products through classifiers, and enforces policies (suppression, gating, validation). Secured leadership buy-in for this long-term vision. Impact:~$12M in projected annual cost avoidance.Technology and Tooling Decisions: Directed tech strategy for automated classification of regulated products under chemical safety, reducing manual identification and increasing accuracy. Impact: Avoided ~22 FTEs through automation.Database Convergence: Unified fragmented compliance data systems into a single source of truth, improving audit traceability and operational visibility. Impact:~$1.8M in annual savings and ~12 FTEs freed up.Skill-Based Work Allocation: Developed an AI-driven work allocation engine to assign tasks based on agent skill and complexity. Impact: 22% productivity boost,~15 FTEs reduction, and ~$1M in annual savings.Agentic AI for Document Validation: Led rollout of generative AI for real-time document validation across global compliance programs. Impact: 60% automation,~30 FTEs saved, and ~$4.5M/year in cost savings.Seller Appeals Reduction: Improved classification logic to reduce false positives and seller friction. Impact: 15% drop in appeal volumes and ~$300K/year saved.

Education

• Visvesvaraya Technological University

  Bachelor of Engineering (B.E.), Telecommunications Engineering

  2009 — 2013