Vikash Suthar

About Vikash Suthar

Product Manager with 15+ years of expertise in digital banking transformation, payment systems, and customer experience optimization. Presently working at HDFC Bank, superheading product strategy and delivery for enhancements across net banking and mobile platforms.Key Contributions:• Instrumental in launching HDFC Bank\'s new NetBanking platform with refreshed customer journeys and cutting-edge technology integration, earning accolades from both senior leadership and customers• Drove SDLC process optimization for the digital banking team by identifying critical improvement areas and presenting strategic recommendations to management, resulting in enhanced delivery efficiency• Led cross-functional teams and optimized payment experience and innovative solutions for customer convenience Core Competencies:• Digital Product Management | Fintech Solutions | Payment Gateway Integration | Platform Modernization• API Development & White Label Solutions | Customer Experience (CX) Optimization• Cross-functional Team Leadership | Agile Methodologies | SDLC Optimization | Process Improvement• Loyalty Program Design | CRM Systems | Dashboard Analytics & Performance MetricsProduct Impact:Earlier at Loylty Rewardz, Spearheaded end-to-end product development for mission-critical banking products, driving seamless integration of multiple payment categories and redemption options. At BillDesk, led engineering teams in building scalable API solutions, custom CRM tools, and intelligent rule engines that enhanced operational efficiency and customer satisfaction.Technical Expertise:Product Roadmap Planning | Requirements Gathering | User Research | Stakeholder Management | A/B Testing | SQL | Data Analysis | Error Analysis Dashboards | System Integration | Vendor Management | Technology EvaluationProven ability to translate complex business requirements into actionable product features while collaborating with engineering, design, operations, and business teams. Demonstrated excellence in both product execution and process innovation, driving transformation across platform development and operational workflows.Open to connecting with fellow product professionals, fintech innovators, and digital banking leaders.

Experience

1. Lead Product Manager - Dvp

   HDFC Bank

   Dec 2024 — Present

   Led a group of enthusiastic Product Managers in Digital banking Channel team- Led digital transformation of various journeys in new NetBanking and Mobile Banking.Skills- Team handling with empathy - Stakeholder management Award: Great people manager

Education

• Usha Pravin Gandhi College Of Management

  Bechelor of science

  2008 — 2011

Skills

• Test Automation Framework
• Selenium Testing
• Social Media Marketing
• Marketing
• Fundraising
• E-Commerce
• Website Development
• Java
• SEO
• Business Analysis
• Market Research
• Test Automation
• Project Management
• Sql
• Management
• Time Management
• Requirements Analysis
• Online Advertising
• Negotiation