Vikash Upadhyay

About Vikash Upadhyay

Hi, I am Vikash — a results-driven Senior Product Manager with over 15 years of…

Experience

1. Senior Product Manager- Taxonomy & Catalog

   Amazon

   Dec 2020 — Present

   At Amazon, I lead large-scale e-commerce initiatives, directly improving customer experience and business performance. I defined and delivered the product vision and roadmap for the Amazon Selection and Catalog System, collaborating with UX, engineering, and analytics teams. I spearheaded the Compatibility Widget, reducing return-related losses by $330M in NA and €561M in EU. I also led the Refinement Tool initiative, increasing refinement availability from 46% to 68%, improving discoverability. A high-impact project on data quality for High Consideration Technical Products drove a $126M increase in OPS in India. My leadership in automating and operationalizing low-value tasks saved hours, enhancing team productivity. I routinely lead CX transformation efforts from ideation to post-launch analysis, applying AI, data, and agile practices to ensure measurable success.

Education

• Indian Institute of Management, Calcutta

  Executive General Management Program

Skills

• Customer Relationship Management (Crm)
• Analytics
• Content Management
• Analytical Skills
• Manage Client Relationships
• Team Management
• Analysis
• Requirements Analysis
• Enterprise Search
• Sql
• Project Management
• Requirements Gathering
• Facebook Marketing
• Data Analysis
• Sharepoint
• Web Analytics
• SEO
• Business Analysis
• Knowledge Management
• Digital Marketing
• Crm