Vikash Kumar Ojha
Customer Service I Operations I Field Service I Customer Satisfaction I Service Revenue I Inventory Management I Service Strategy I Developing +ive Customer Relationship For 16+Yrs
- Role
- Regional Service Manager-north India at CG Power and Industrial Solutions Limited
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vikash Kumar Ojha
Service Operations Leader with 17+ years of experience in After-Sales, Field Service, and…
Experience
Regional Service Manager-north India
CG Power and Industrial Solutions Limited
Oct 2024 — Present · Noida, IN
Leading and managing regional service operations for CPD, ensuring high-quality service delivery.Developing and implementing service strategies to improve customer satisfaction and operational efficiency.Coordinating with cross-functional teams to resolve customer issues effectively.Training and mentoring service teams to enhance performance and productivity.Monitoring KPIs and ensuring compliance with organizational standards.
Education
Udai Pratap Inter College,Varanasi
12th, Mathematics
2004 — 2005
Uttar Pradesh Technical University, Lucknow
B.Tech, Electrical and Electronics Engineering
2006 — 2010
Barkatullah University, Bhopal
PGDMM, Marketing/Marketing Management, General
2014 — 2016
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