Vikash Kumar Agrawal
App. Arch.|Salesforce.com, Force.com, Comms Cloud, Media Cloud, Vlocity Insurance, Health Cloud, E&U Cloud, Integration|19x Salesforce (4x AP), 1x AWS, 2x Copado Certified|SME Contributor to Media AP|Trailblazer Speaker
- Role
- Solutions Architect at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vikash Kumar Agrawal
17.3 Years IT experience on Web Enabled Enterprise Applications that mainly includes Salesforce.com development, Vlocity (Salesforce Industries) Platform & Java/J2EE earlier. 10 Years\' experience on Force.com development (VF, Apex, LWC, Aura). Exposure to largely Sales, Service, Experience, Financial Service Cloud. 5 years experience on OmniStudio as well as Salesforce Industries CMT and Insurance package. Worked on multiple telecom IT solution on Communication Cloud as designer and technical architect along with plenty of hands-on experience. Worked as an application architect on an Ad Sales IT solution that used Media Cloud (CMT plus ASM managed package) and Sales Cloud. Worked on Auto Insurance, Property insurance implementation using Vlocity INS and Financial Service Cloud package. Worked on Large group, Small Group, Medicare solution using Vlocity INS package. Overall lot of experience on Salesforce, Vlocity XOM inbound, outbound Integration. Enough experience on pre-sales activities such as Effort Estimation, RFP stage PoC implementation, presentation deck preparation. Conducted multiple brown bag sessions, training workshops within the Organization to train practice team members. Have participated as a speaker in Bengaluru trailblazer community events. Contributed as one of the SME to prepare Salesforce Media Cloud Accreditation Professional Exam.
Experience
Solutions Architect
Feb 2025 — Present · Bangalore Urban, IN
Working as Solution Architect for telecom and media applications primarily that involves Salesforce Industries CMT managed packaged as its core. Along with it, also working on Sales cloud, Service cloud, Revenue Cloud Advanced (RCA), Experience Cloud, Integrations.
Education
Stewart Science College
Higher Secondary Education, Science Stream
1996 — 1998
International Institute of Information Technology Bangalore
M.Tech, IT
2005 — 2007
Skills
- Agile Methodologies
- Core Java
- Hibernate
- Struts
- Oracle
- Xml
- Servlets
- Java Enterprise Edition
- Sfdc
- Web Services
- Pl/Sql
- Tomcat
- Javaserver Pages (Jsp)
- Jsp
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