Vikas Tiwari

About Vikas Tiwari

I am writing to express my interest in a senior leadership position within your esteemed organization. With over 13 years of progressive experience in luxury hospitality and premium dining brands, I have developed strong expertise in multi-outlet operations, pre-opening projects, revenue growth, and delivering exceptional guest experiences.Currently, I am working as General Manager at **Lord of the drinks-Raipur** under **First Fiddle Restaurants Pvt Ltd**, where I oversee complete front-of-house and back-of-house operations, drive daily sales performance, plan events and promotional strategies, manage menu engineering and pricing, and ensure strict adherence to SOPs and hygiene standards. My role also involves close coordination with marketing and IT teams to enhance brand visibility and guest engagement.Previously, I served as General Manager at **Lord of The Drinks** and **Warehouse Café** with **First Fiddle Restaurants Pvt Ltd**, where I successfully led large teams of over 75 staff members, optimized P&L performance, strengthened cost control systems, and consistently delivered strong sales growth. My earlier experience with **Farzi Café** at **Radisson Hotel Jaipur City Center** further refined my ability to manage high-volume luxury dining environments while maintaining exceptional service standards.Throughout my career, I have built strengths in inventory management, revenue optimization, menu engineering, pre-opening planning, team development, and guest satisfaction enhancement. I am well-versed with systems such as MICROS, Oracle Materials Control, Oracle Reporting & Analytics, and Seven Rooms. My educational background includes a B.Sc. in Hotel Management from **IHM Meerut**, and I have completed HACCP certification and digital marketing training from **Indian Institute of Management Indore**.I am passionate about building high-performing teams, elevating brand standards, and delivering seamless dining experiences that align with luxury hospitality expectations. I would welcome the opportunity to contribute my operational expertise and leadership capabilities to your distinguished brand.Thank you for considering my application. I look forward to the opportunity to discuss how my experience and vision can support your organization’s growth and excellence.Sincerely,Vikas Tiwari

Experience

1. General Manager

   First Fiddle Restaurants

   Mar 2026 — Present

   Ensures that all members of the team follow their responsibilities and execute them -Coordinates and optimizes revenue through efficient revenue and hosting system-Plans with Chef and sets the direction for peak operations for the day as well as for the week-Be the face of the brand – in store as well as in the local trade area along with the outlet Chef.

Education

• IIMT University, Meerut

  Bachelor of Hotel Management, Hotel/Motel Administration/Management