Vikas Singh

Role: Manager Ii at Expedia Group
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Vikas Singh

Program, Quality & Operations Leader with 14+ years of experience across Operations, Quality, and Program Management in E-commerce and Customer Experience. At Amazon, I have led multiple strategic programs improving operational efficiency, governance, and customer trust.I specialize in:Program/Project Management & GovernanceConcessions & Revenue Leakage ManagementCustomer Experience ImprovementProcess Optimization & KPI GovernanceStakeholder & Leadership EngagementKnown for balancing immediate delivery with long-term scalability, I build data-driven frameworks and governance mechanisms to enable business growth while protecting customer trust. Haryana, India | Open to leadership opportunities in Program Management, Ops Excellence, and CX Transformation.

Experience

Manager Ii
Expedia Group
Jan 2026 — Present · Gurgaon, IN

Education

DELHI BUSINESS SCHOOL
Bachelor’s Degree, Business Administration and Management, General
2010 — 2013

Contact information

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Work email
•••••@expediagroup.com
Personal email
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Current company

Expedia Group

Software Development · 22K employees · Seattle, Washington, United States

Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form or contacting your recruiter. Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident about who they are. We do not send job offers via email, or any other messaging tools, to individuals we have not had prior contact with. Our email domain is @expediagroup.com. Our official careers website, where you can to find and apply for job openings, is careers.expediagroup.com/jobs. If you require customer service support to cancel, change or ask about a refund for your trip, you can connect with our 24/7 Virtual Agent through the following links: Expedia: https://www.expedia.com/helpcenter Hotels.com: https://service.hotels.com/en-us/ Vrbo: https://help.vrbo.com/ For additional assistance, direct message us on Twitter @ExpediaHelp with your itinerary number and email address: https://twitter.com/ExpediaHelp

expediagroup.com

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About Vikas Singh

Experience

Manager Ii

Education

DELHI BUSINESS SCHOOL

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