Vikas Singh
Seasoned WFM Manager | 10+ Years Driving Operational Excellence in Forecasting, Scheduling & Real-Time Management | Strategic Workforce Planning Leader
- Role
- Deputy Manager Wfm at WNS
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Vikas Singh
COPC HPMT Certified– Workforce manager with high focus on customer experience and client Partnerships beyond the WFM framework. Managed Premium accounts with P&L Capacity and client partner responsibility. Worked directly with Corporate management on contract Negotiations, Planning & Scheduling and strategic business management for Increasing revenue capabilities, avoid leakages, Setting up strategic locations, employee satisfaction/Retention in Optimum cost and efficiency rates. Experienced in Centralising,
Experience
Deputy Manager Wfm
Sep 2023 — Present · Gurugram, IN
Education
NDS, RISHIKESH
12, Business/Commerce, General
2004 — 2008
JAIN College
Bachelor of Commerce (BCom), Finance, General
2011 — 2014
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